Bajaj Finance — New emi card it's not working - invalid card numbe

Address: Bangalore, Karnataka, 560075

I am rampatel - i applied for emi card & made a payment of 399. Thru net-banking.

I received my emi card however it's not working. For (Online shopping / out lets) says invalid card number. May i know how it is possible? Where you sent a emi card with my name on my residence address.?

Trying to reach so call customer service center no[protected] which is not a toll free// i end up calling them coz internal phone balance.

As per emi form my customer id is 38369474 why its says wrong number & when i received emi card i dialed from my registered phone number 97*8 for 4 digit pin which i received in seconds.

I want an update asap or your office address. With contact person details.

Waiting for your reply.
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Nov 07, 2016
Updated by Ronny Patel
When I called their customer care number[protected]for EMI cards) /[protected]for all other loans), there is no option to speak with their support representative. Also, I registered the complaint on their email id [protected]@bajajfinserv.in, [protected]@bajajfinserv.in, [protected]@bajajfinserv.in the only thing I received is the ticket number SRN07466272 .
 
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Dear Sir,
Excess charged My SBI bank account from bajaj finance, bank statement show charge received mandate fail 287.50 per transactions 12th times deducted in my account- 287.50×12= 3450₹ Total amount. Please refund amount in my bank account. my bajaj customer id[protected] & my SBI customer id[protected]

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