[Resolved]  Bangalore University — paid for convocation but did not receive degree certificate

Address: 174, 1st main 5th cross Prakashnagar, 560021

I am was student from smt. Vhd central institute of home science college passed out year 2012, when i paid for convocation i received the receipt from the college, after few days when i went back to college asking for my degree certificate i was told that i haven't paid, then when i showed the receipt i was told that there is not record of such. When i went again for applying i was only told come back after some days, next month and so on..

Please do help me if i can apply it online and get it as we all know it is our main document for getting a job please do help me