Bangalore Water Supply & Sewerage Board [Bwssb] — Bill paid Receipt not generated

I paid May 2022 bill in June 2022 online, bank got debited with the bill amount, but no receipt for payment and BWSSB portal still showing it as unpaid.
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    Bangalore Water Supply & Sewerage Board [BWSSB] Phone
    +91 80 2223 8888
    +91 80 2294 5114
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    Cauvery Bhavan, Bangalore, Karnataka, India - 560009
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