Bangalore Water Supply & Sewerage Board [Bwssb] — Billing

BWSSB[protected], 226401-R7-116, 24th Cross, 107A, II Block Rajajinagar, I Vyasa Rao, Late Rtd DC, reference 30 Jan email to EE, PRO
Demand for 13000/- water bill
-i had submitted an online request for the disconnection..i had submitted proof of the same.
-no communication was received by me either by tel(like you have now) or by post or by email on the actual issue
-i was blissfully unware that this disconnection has actually not happened.
-i dont reside in the premises
-my tenants are aware of this issue only since Feb last year
-not a single drop of water has been consumed
-If the call to me had happened in 2018, just like your team called me in Feb 2021, i would have handed over a letter hard copy.
Request waive these charges and update the bill.