Bangalore Water Supply & Sewerage Board [Bwssb] — billing errors

Address: Bangalore, Karnataka, 560050

Website: bwssb.gov.in/user

I have paid bill for last month and bill says arrears and i am not getting any help from customer care, and even i have written mail to below mail id but no response, billing data is not at all properly maintained in bwssb is what i feel

I have attached the bill and the payment i have done.

Please help to address payment and billing error with bwssb