Bangalore Water Supply & Sewerage Board [Bwssb] — Broken sewage line and sewage line blockage

Address: Vidyaranyapura, Bangalore - 560097

The sewage line is broken and the sewage water is leaking into the storm water drain on the road side. We reached out to the BWSSB and the AE (VIdyaranyapura, Bangalore - 560097) but nothing has been done for the last 2 and half weeks. There was heavy rains in Bangalore on 18th May 2022 due to the improper sewage line management the water from the drain has leaked into the basement of the house and flooded it completely. Due to this two cars and two two wheelers were submerged and have been rendered useless. We have lost both the cars due to water damage. I am attaching photos and videos with this complaint. On the same day all the surrounding houses were also affected. The other issue that is also a cause to the sewage line is the water from other roads are being diverted into the road where my house is located and the water from 12 inch pipes are being sent into 6 inch pipes which is overloading the drainage pipe and causing it to overflow and also causing back flow into the house drainage chamber. There is also a block in the 6 inch sewage pipe which is not allowing the water to flow out. We have checked our house sewage line and there are no blocks, the cleaners have mentioned that the block is in the main BWSSB sewage line. The sewage water has mixed with our drinking water and my family members have fallen sick .

Solution is to replace the 6 inch pipe with 12 inch pipe as in other parts of the road as it is in the begining of the road.

Raising this complaint hoping action would be taken to fix this issue!