Bangalore Water Supply & Sewerage Board [Bwssb] — bwssb bill paid but still it's showing pending and again new bill generated

Address: 560037

Dear sir/madam, i am lalatendu parida. Rr no - e-223297. Cons no: 37126. Bill no: e[protected]. Due date was 10th september. Actually i have paid bwssb bill of amount 4511 on 4th september through online before due date itself. Amount is debited from my account and transaction was successful. But still it's showing due and not reflecting in my bwssb account. Cust ref. No.[protected]. I also contacted to my bank they confirmed me amount has been successfully credited to bwssb. Again new bill generated, bill no - e[protected]. Total amount is 8941 including august month bill with arrears. I have attached the documents here for your reference. Again and again i am complaining but not getting proper response from bwssb since last 3 weeks. I am paying bill timely still i am taking stress about this. I am feeling like being harassed. Pls do the needful as soon as possible otherwise i can't pay the bill timely. Thanks & regards, lalatendu parida. [protected]
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— forwarded message —
From: lalatendu parida
Date: mon, sep 30, 2019, 3:31 pm
Subject: fwd: payment to bwssb
To:

— forwarded message —
From: support upi
Date: tue, sep 17, 2019, 12:54 pm
Subject: re: payment failure to bwssb
To: lalatendu parida

Dear sir/madam,

Greeting from upi pay app!

This is in reference to your e-mail.

We would like to inform you that transaction reference number:[protected] was successfully done from our side your amount has been already credited to your merchant account (State bank of india)

We value your association with us and assure you of our best services.

Bhim & sbi pay upi mobile app

Please advise to customers to lodge complaints through app only.

Sbi pay upi - raise dispute bhim - report issue

For non-financial complaints send by mail to support. [protected]@sbi.co.in

Thanks & regards

Upi support team

State bank global it centre

Cbd - belapur

Navi mumbai.

Lb

Care: sbi never asks for your passwords.

Donot disclose your passwords/otp over phone/mail to any one.

From: lalatendu parida [mailto:[protected]@gmail.com]
Sent: 14 september 2019 14:23
To: support upi
Subject: payment failure to bwssb

Warning: this email is not originated from sbi. Do not click on attachment or links/url unless sender is reliable. Malware/ viruses can be easily transmitted via email.

Dear sir/madam, i am lalatendu parida. Account number - [protected]. Actually i have paid bwssb bill of amount 4511 on 4th september through sbi bhim pay app. Amount is debited from my account but not credited to bwssb. It's not reflecting in my bwssb account. Cust ref. No.[protected]. Pls do the needful as soon as possible. Thanks & regards,. Lalatendu parida. [protected]

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