Bangalore Water Supply & Sewerage Board [Bwssb] — Cancellation of Cauvery water bill fine amount due to delayed issuing of billing

Address: 200, Ferns Habitat, Outer ring road, Doddanekundi, Marathahalli

RR No: E-222498
First bill no issued: E[protected]Oct'21)
1. My cauvery water connection sanctioned: Year 2013
2. Water supply started from: Mid 2016
3. As no billing issued, raised multiple complaints in office. Acknowledgment dated: 19th Aug 2016
4. BWSSB engineer visted house and informed my RR no also duplicated to some other connection. Hence no billing generated. Took letter from me. Acknowledment dated: 24th Nov 2016
5. First water bill issued in Oct'21. (Total cumulative water bill: Rs.16675. Delayed payment fine: Rs.12, 341)
6. Raised complaint at A-Narayanapura E12 sub-division for cancellation of fine amount. Acknowledgment dated: 9th Oct 2021
7. As per officer's suggestion, paid only total water bill amount: Rs.16675
8. This complaint is to cancel the fine amount Rs.12, 341, as bill generation was delayed, not payment.
9. All sanction letter, old complaint letters, paid receipt attached for ref