Bangalore Water Supply & Sewerage Board [Bwssb] — Charging Non-Domestic Instead Of Domestic

Address: 5th Main Rd, BEML Layout 6th Stage, BEML Layout, Brookefield, Bengaluru, Karnataka 560066

We have raised a complaint 3 times in the BWSSB Office, BEML Layout as they were charging us Non-Domestic rates instead of Domestic rates on our Kaveri water bill since November 2019. The employees are very rude, are of no help and they expect bribe all the time.
These are the employees, their designation and their phone numbers:
1)Hanumantha Jadipete, Sanitary Worker, [protected]. (takes bribe from us every month when he visits to bill).
2)Venkatesh S, WI, [protected].
3)Abhishek, [protected].

We have a due amount, as we didn't want to pay because it was billed in Non-Domestic rates.
We told them we would clear the dues only if they convert it from Non-Domestic to Domestic and the Previous due amount (which was charged in Non-Domestic rates) was calculated on Domestic rates.

There are a few female employees who do not respond properly. They are on some random phone call all the time and make us wait for a long time and ask us to come back another day.