Bangalore Water Supply & Sewerage Board [Bwssb] — Default meter

Address: 279/1, Rathna Nilayam, Tata sherwood road, Basavanagar 560037

The meter runs even though there is no water supply due to which its showing 2, 80, 000 litres of water consumption which is highly impossible for a family of 2 living in an independent house.
Request officials to visit the house and inspect the faulty meter.
Kindly provide the solution asap.