Bangalore Water Supply & Sewerage Board [Bwssb] — Delayed supply of water and continued uncooperative bwssb employee

Address: 93/1 govindpura main road

I regret to inform that there is no water supply with force in govindpura main road, AC post Bangalore 560045 for over 4 months, where there is enough water supply with force in neighbours house & we are forced to buy water from private water suppliers, immediate action against this would be helpful & appreciated
Are you hand in glove with water supply tanker services?
Releasing cauvery water for 60-90 mins once in four days in Aug - Sep 2019 is not acceptable, while the other neighbouring areas (300 mts away) not facing this problem.

In past three decades we have never faced this concern.
In Summer, April-July we have accepted the situation and got about 4 tankers per month.
Now it is clearly evident that there is no shortage but deliberately not releasing the water.

Request the concerned department to look into the matter and do the needful.