Bangalore Water Supply & Sewerage Board [Bwssb] — Discrimination in Billing - unacceptable

BWSSB - AE
9th 'D' Main, Service road,
1st Block, HRBR Layout, Kalyan nagar, Bangalore-43

Discrimination in Billing- Unacceptable

I live in 3rd Main Munireddy Layout, ( off Horamavu Main Road ), comprising of individual houses and multistoried buildings having totally approximately 70/80 households. All are connected to sanitary services but not all connected to water supply,
Out of the above, 7 to 8 independent houses including mine have been connected to BWSSB water connection for the past one and half years. The houses near main road get some water on Saturdays and some houses towards the end like mine have not been getting water at all due to the slope.
All the while we 7/8 people have been getting minimum bill for water for Rs86/-
From last month I got a bill for Rs100/ - not for water but for Sanitary charges
On enquiry I found the discrimination in billing from BWSSB.
There are 3 types
1) Some (3 to 4) having BWSSB water connection – getting a bill for Rs86/- for water. They are not charged for Sanitary charges ( a sample bill in May2022 of my neighbour is attached)
2) Some ( including mine) connected to BWSSB water supply, are not charged for water( as we do not get water), from Apl2022 but charged for sanitary charges as Rs100 from April 2022. ( My bill for May2022 is attached)
3) All other house- holds use sanitary services, but not charged sanitary charges
A) While 7/8 are connected to water supply, 2 types different type of billing is done by BWSSB, Why this discrimination?
B) While all the units in the street are connected to sanitation facility, why only 3 or 4 are charged Rs 100 towards sanitation charges. Why this discrimination?
Till all are treated equally and fairly you should not charge a few only sanitation charges
You will also return my Rs 100/ paid in April 2022 made by me in good faith on the assumption all the houses are charged the same.
Please ensure the corrective action is taken remove the anomaly in billing .

V Prasad
Attached – Bills
CC BWSSB Cauvery Bhavan