Bangalore Water Supply & Sewerage Board [Bwssb] — Excess Billing of Rs 7520

From,

SR Gnanasekar,

RR No E 158917 and Consumer No 58474,

Plot No 10 Ganga Garden

Hennur Main road Hennur Cross

Kalyan Nagar

Bangalore 560043

To

Chairman,

BWSSB

Cauvery Bhavan,

Bangalore

Dear Sir,

I am SR Gnanasekar, My RR No E 158917 and Consumer No 58474, House at No 10 Ganga Garden Hennur Main road Kalyan Nagar Bangalore 560043

After my above complaint ( No BWSSB[protected] I got an acknowledgement and it was mentioned that Complaint category BILLING, Concerned AE name Daval sab Karnachi. When I called him he advised me to lodge one more complaint to Divisional Engineer BWSSB Kalyan Nagar along with the original sanction letter along with the photos / proof of Rain Water Harvesting done at the time of sanction.

Accordingly one more complaint letter was sent to Divisional Engineer BWSSB Kalyan nagar and got the acknowledgement also.. They informed that one more inspection will be done by Inspector Sreeram . More than 10 times I contacted him over phone and whats app and every time he was telling me he would come for inspection. But to our dismay he did not turn up..

In the meantime again Rs 1735 has been charged as other charges towards RWH in my February Bill and Rs 1173 in my March 2022 bill even though I lodged the complaint on 11.01.2022.

Please note that we completed the RWH ( Rain Water Harvesting ) works in 2013 and along with the application for connection we had submitted all the photos and proof of RWH.

Your office gave sanction for the new connection only after inspection Sanction No 18/15/14/13 dated[protected] which I am enclosing in the attachments.

So far I have paid Rs 7520 towards other charges which I requested for reversal.

I request your good office to kindly resolve the issue.

Thanking you,

Yours faithfully,

SR.GNANASEKAR [protected]