Bangalore Water Supply & Sewerage Board [Bwssb] — faulty meter

Meter not working since two months, brought to notice of meter reader. We have been paying the regularly. We use tap water only for kitchen purposes, for others like wishing and toilet we use well water so we get a bill for rs200, however we do require tap water for drinking and cooking purposes, well water is hard water, the lineman today has blocked the meter and there is leakage as well please set right the faulty meter at the earliest