Bangalore Water Supply & Sewerage Board [Bwssb] — high billing

Address: Bangalore, Karnataka, 560094

Website: bwssb

For few months there is rise in the billing and the meter reading differs to actual. I have 2 units ground floor 2 br house with one common bath room and toilet with 3 adults and first floor 2 br with 2 baths with 5 adults.
Water is supplied every alternate day and we have a under water sump of 3000 ltrs capacity and never the water tank fills up and we have to do with tankers supply due to low pressure. But to my surprise the bill for november showed 61000 ltrs and an amount of rs.1985. It is really shocking even alternate supply of 3000 ltrs (Presuming that my water tank fills up) the bill should be for 45000 ltrs and not 61000 ltrs. Always the meter reading is rounded off to next 1000 ltrs and either it is 50000 ltrs 55000 ltrs. The meter reading lady is either blind or she cannot bend and see the reading. I had not complained earlier as the amount was of 100 or 200 extra. But this time it is really shocking. Bill no is n[protected] dated 18.11.2017 is for rs.1985/- kindly rectify and refund the excess amount paid all these months or replace the faulty meter.