Bangalore Water Supply & Sewerage Board [Bwssb] — incorrect arrears on bill

Address: 560016

Website: Www.bwssb gov.in

Paymentmade on bangalore one agent paid less amount of 50₹ by typing mistake, my arrears should be 50₹ but i got the entire last month bill as arrears.

Arrears started from june 2019 bill where the amount paid was 244 instead of 294 by typing mistake by bangalore one agent leaving arrears of 50₹

July 2019 i got the bill of 294 with arrears and made the payment with the arrears after the due date, payment is showing as paid on online

Aug 2019 bill i got arrears as 294 added even after the payment was made, when enquired at office they say it will be adjusted by am still not confident until it is corrected in online.

Rr number: e-376167
I have also compliant on this through bwssb website but no luck
Complain# bwssb[protected]

Please help in solving this problem.