Bangalore Water Supply & Sewerage Board [Bwssb] — irregular supply of water

Address: 560005

I am based out of 1/1 cleveland road, frazer town, bangalore-5. The water supply to my house is only for 1 hour every alternate day. We have gone to the bwssb several times and keep contacting the valve man for our area every alternate day requesting to release water for a longer duration and with more pressure. How are we to sustain with one hour of water released (At low pressure) every alternate day. When we go to the water office, they say we release water for 2-3 hours, which is not true. We get it only for 1 hour.