Bangalore Water Supply & Sewerage Board [Bwssb] — Irregular visit by meter reader

The meter reader for taking reading and generating water bill never visits our premises on the stipulated date. Our RR No. is W 2201278/smv. The due date is 9th of every month. Today it is 12th of August. He is yet to visit our premises. My address is No.478 Yamuna Road, Sir M V Layout 8th block Bengaluru 650091. Action needs to be taken to generate bill on due date