Bangalore Water Supply & Sewerage Board [Bwssb] — irregular water supply

Address: 560003

We reside in 16th cross malleshwaram between 3rd & 4th temple. Door no 6/1. We don't get proper water supply at all since jan-2017. We have met ae mr. Rajashekar ures at 15th cross complaint center, he visited and said the line is dead after getting verified from his asst mr. Durgappa linemen. If it is dead how come whole road 16th cross from sampige road till ttd gets the water. If not no one should get the water. - hope i am right. But now and then waters come. When we go and meet regular answer we get stating pump house did not had power hence supply is not there. Do any one can believe this? Last two days i am getting the answer stating kabini does not have water. What is it mean, is water directly comes from kabini to 18th cross malleshwarm pump house? Else they say l&t is not resolving the problem. We are totally in mess spending rs. 600/=per tank every time. Who will attend our problem? Pls help us.