Bangalore Water Supply & Sewerage Board [BWSSB]

Bangalore Water Supply & Sewerage Board [Bwssb] — meter reading captured wrongly by water service person for past three years

Santha_rao

from Bengaluru, Karnataka

Nov 27, 2018

Address: 560094

Water meter shows 3704 however for the past three years, the water person has been mentioning the excessive amount. He has captured as "2703000" (Wrong reading) which is ridiculous. Water bill will come around rs.500 however because of this excessive reading, it shows we need to pay rs56, 983. We have faced a lot of mental pressure because of this problem. We have not at all consumed so much of water. We keep asking the guy to mention the exact meter readings however he is not obliging and we hardly get to even meet him (We have met him only four times in the past three years. We need a person from the water board to visit our home and resolve this problem as soon as possible.
This is a serious issue and we need your assistance and involvement in solving this problem. Recently we were advised to lodge a complaint as our mental health is at stack!!

Consumer id and type: ne307206/93-318

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Dec 29, 2018

Updated by Santha_rao Today (29th December, 2018) again the water meter reading person had come to take the readings and luckily we were at home and caught hold of him. However, he still recorded the wrong reading and spoke rudely. Attaching the bill with wrong readings and attaching the picture od actual meter reading.
This is ridiculous. We have an outstanding amount of Rs 63k and we have not used water at all.Our water bill needs to be somewhere at Rs 500.
We need the complaint to be taken as seriously as possible as the serious of the issue is critical.
We complained a month back and see no action taken.We need an answer as soon as possible please as its mentally disturbing us!!

We have borewell and we hardly use cauvery. This is beyond tolerance.
We request an official to come to our place and resolve this issue as soon as possible