Bangalore Water Supply & Sewerage Board [Bwssb] — my payment was not successful

Address: 6th A Cross, Vignan Nagar, No 32, 2nd floor, 560037

Hi,

I had paid 620 rupees for account number E-400412. The house owner's name is Roshan appanna. The money is taken from my bank account but on the Bangalore water service and sewage board website, it says transaction failed. Could you please check on this and get back to me? If the transaction is failed, do I need to pay it again? What will happen to the money that has already gone from my account?

Please call me at [protected] as soon as possible with any update on this. I tried calling customer care but it wasn't going through.

Thank you very much in advance.

Thank you.