Bangalore Water Supply & Sewerage Board [Bwssb] — Negiligency of service and not providing any proper response for technical issue towards online payment of new connection

From,
Lakshmamma.S
w/o, kummar,
# 8 shiva reedy layout,
naganathapura, bangloure south,
electroncity post 560100.
phone no. [protected]

Respected sir or madam,

issue : the complaint regarding non generation of receipt in portal/ website towards payment of 775Rupees for BWSSB Application FORM.

i, Lakshmamma.S, residing in the above said address, and complaint regarding non generation ofreceipt in portal/ website towards payment of 775 for BWSSB Application FORM.
1. I made payment on Saturday evening 4/9/2021 of rupees 775 through SBI bank, the bank hasdeducted the payment and the BWSSB was not provided and also not generated payment receipt.
2. The BWSSB website did not updated any payment of rupees 775 which was made on 4-9-2021.
3. now i request to the BWSSB to clear the issue and to upload the receipt which was notgenerated due to technical error from your side.
4. the BWSSB office persons are asking documents also they were demanding huge amount forconnection nearly 40, 000 to 50, 000.
5. we buited half site out 1200 sq feet, ground floor and 1st floor and half of site is vacant.
6. i am uploaded all the documents are sale deed, b Katha document, photos, etc.
7. i requested higher authority of bwssb and CM office Govt of Karnataka to take action on the above said issue and to provide the payment receipt for rupees 775as soon as possible and to provide water connection to us.
8. the state governemtn and BWSSB was not taken any action on above said issue till date.
thanking you yours faithfully
application receipt 100 rupees details are mentioned below
Bangalore Water Supply and Sewerage Board