Bangalore Water Supply & Sewerage Board [Bwssb] — Over billing

Address: NGR Layout, Bommanahalli

Dear Sir,
Pls note i have taken bwssb water connection under RR no S-423372 for my building in Bommanahalli zone.
During the period from March2020 pandemic time, majority of the tenants have vacated to move to home towns and a lockdown imposed from end march 2020 . Due to the lesser users at the building the consumption was very low.
The building was unoccupied except few tenants till now due to the pandemic.
during the time i have been over billed even though the users are less.
Now the bill stands at 2.29 lacs which is inclusive of the interest charged which i am not to be billed for.
I have requested the AE of bommanahalli zone by application dtd.17.12.21 but not resolved yet.
kindly do the needful
Kindly cancel the over billing and regularise the water bill and oblige