Bangalore Water Supply & Sewerage Board [Bwssb] — Payment made not accounted, wrong arrears.

Address: 560076

Bill no. S[protected] has been paid through CHEQUE no. 898859 Citibank dated 16.07.2016. ₹2110. This CHEQUE has been realised.
Subsequent bills are showing this as an arrear along with unnecessary penalties. Request you to update your account and ensure correct billing from next month-October. This is causing inconvenience to us.
Request you to confirm at the earliest.