Bangalore Water Supply & Sewerage Board [Bwssb] — Payment not updated

RRNO.SE252645-Consumer No.17361-Santhosh and Priya Kumari
With reference to the above I wish to inform you that, arrears of Rs1604/- was paid on 07/12/2020 under receipt no.[protected].However the above amount is not updated and partial payment is not allowing
Please make conveinent to update the payment made and enable to make the balance payment.
On behalf of Santhosh & Priya