Bangalore Water Supply & Sewerage Board [Bwssb] — piped water quality

Address: 560043

Website: BWSSB

The piped water supplied to my house at 544 first stage fourth block hbr layout is dirty, foul smelling, urine coloured and not potable. This has been often experienced, especially after rains. I have made oral complaints to the concerned engineers of bwssb, who visited my house and seen the water quality. On friday, i was informed by one of the bwssb staff that the problem was rectified and in his presence the piped water was checked and found ok and i released water to my sump. Today, again dirty, foul smelling urine coloured water was released and this got mixed with good water in the sump, rendering providing of contaminated water. Request for the follow up action:
Removal of contaminated water from my sump
Supply of drinking water through tanker and filling of clean water to my sump
Continue the above arrangement till the problem is diagnosed & rectified permanently.