Bangalore Water Supply & Sewerage Board [Bwssb] — Stopping water around 11am itself.

Address: Kamalanagar, opposite road to kasturi badavane arch.

We are not getting water enough water for the house. Water is coming till 11 am and getting stopped around 11 am itself and our neighbourhood roads are getting the same till 5pm evening. We asked the guy responsible for turning off and on for our road. But he told us to check with office. Please help us to get the water it is becoming very serious issue for us.
Your help on this will be much appreciated.
Thank you...