Bangalore Water Supply & Sewerage Board [BWSSB]

[Resolved] Bangalore Water Supply & Sewerage Board [Bwssb] — water

Shantinag

from Bengaluru, Karnataka

Dec 8, 2017

Address: 560025

In bengaluru drinking water is supplied by bwssb on alternate day to richmond town area. Water is leaking and getting wasted since last one month - address:
Opposite to #1 basha & sons,
Walker lane,
Richmond town
Bengaluru 560025.

Formal complaint (483726) was lodged by welfare assn. With bwssb website https://bwssb.gov.in/ - on[protected]. It was closed without repair.
They don't even send message on to the mobile to inform that the complaint is closed.

As there is no option to take this matter to higher-ups when the complaint is closed without repair, on[protected] one more complaint (489252) was lodged by welfare assn. Water leakage is not yet fixed. It will be useful if the website is improved to provide information about what corrective action was taken by department to preserve the precious drinking water, when was the repair done and who fixed the problem.

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Dec 14, 2017

Complaint marked as Resolved

Workers came very next day and tried to fix the water leakage. But as the GI pipes are almost 20 years old and corroded it broke on the other end. They have put a stop cock and fixed it. Hope some other resident's water supply is not blocked. Thanks for the help in resolving the issue.

Dec 14, 2017

Updated by Shantinag BWSSB took immediate action to fix the problem. As the GI pipes used are almost 20 years old and are corroded badly, when the workers tried to fix one problem, it gave way at the other end.

Hope BWSSB is providing clean drinking water through these corroded pipes !!!