Bangalore Water Supply & Sewerage Board [Bwssb] — wrongly billed for consumption of water

Address: Bangalore, Karnataka, 560003

To,
The engineer in chief,
Bwssb,
Kaveri bhavan,
Bangalore

From,
Anuradha
#14 8th main road
Palace guttahalli
Bangalore - 560003

Rr no - ne205369
Location - palace guttahalli
Bangalore 560003

Hello,
Even after repeated requests and enquiries with the bwssb board in kumarapark. We found a "no answer or action board" from the bwssb officials to resolve the issue in miscalcuation made with our billing.
As the consumption ltr to be charged was for 40, 000ltrs but the bill was showing for 80, 000 ltrs. After our compliant to bwssb, the inspector also came for site visit to check any faults to be in place and found to be on the bwssb part at the end and promised to clear with the issue within 2-3 weeks in may 2018. But there is no response from kaveri bhavan even after repeated emails sent from the engineer of kumarapark. Now it is sep 2018, a new bill is generated with arrears of miscalculated amount added and interest on the same for no error from our end.

Do correct the billing calculation at the earliest for rightfull payments to our usage else we have to stop making payments monthly until the issue is been resolved from your end.

For no reason we are the sufferers of mistake or negligence of bwssb officials.
Poor part on bwssb official for not doing rightful job at the right time.

Regards
Anuradha