Bangiya Gramin Vikash Bank — Not received cash 15000/- from ATM but amount is deducted

Address: BASUDEVPUR,BHAWANICHAK,EGRA,PURBA MEDINIPUR 721452

Respected sir,
I am RAJES JANA customer of your Bank (Branch- Bangiya gramin vikash Bank, Bhawanichak, Basudevpur, purba medinipur, 721452)I was trying to withdraw money 15000/(fifteen thousand)from PNB ATM Near Satmile Bank of India Branch on 01/12/2021 at 6:11p.m to 6:14p.m .But I didn't receive any cash from this ATM.But I received SMS about deduction of amount 15000/-.I complained to my Branch on 02/12/2021 and my ATM CMPL number is 0019018.Amount 15000/- kindly look into this matter and credit my debited amount 15000/- amount as early as possible.
Yours Faithfully
RAJES JANA
MOBILE PHONE [protected]
EMAIL [protected]@gmail.com
ACCOUNT NUMBER[protected]
CUSTOMER ID 61427733
BRANCH- BANGIYA GRAMIN VIKASH BANK, BHAWANICHAK, BASUDEVPUR
IFSC : PUNB0RRBBGB
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    Bangiya Gramin Vikash Bank Phone
    +91 348 222 4602
    Bangiya Gramin Vikash Bank Address
    Chuanpur N. H 34, Berhampore, Murshidabad, West Bengal, India - 742101
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