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Bank Of India Complaints & Reviews

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Updated: Nov 20, 2025
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Bank Of India reviews & complaints page 112

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Y
yogeshg2u
from Delhi, Delhi
Sep 9, 2014
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Address: Pune, Maharashtra

I have tried ATM withdrawal of Rs-3000/- on[protected]:00AM from BANK OF INDIA, Narayangaon ATM, Before the money came out from ATM, there was electricity failure. Money did not came out but I got SMS from bank saying money deducted. I tried to report the problem but there was no any related person ( also no security person ) . At 10:00AM two persons came to solve problem ( to turn on UPS of ATM system), they came from service center. After reporting problem to them they told me that within 24Hrs money will credited back to my account. but even after 9days it is not credited.
Aug 14, 2020
Complaint marked as Resolved 
Bank Of India customer support has been notified about the posted complaint.
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    Dheeraj_Dimple
    from Firozpur, Punjab
    Aug 29, 2014
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    Address: Moga, Punjab

    I have forgotten my star token pin. I tried all the attempts and now whenever i loginto star token it says that "your account is suspended on this computer. You can activate it from your active computers."
    I do not understand what to do. Should i sell my laptop and buy the new one to activate my account? Screenshot is attached. Please help.
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    Aug 14, 2020
    Complaint marked as Resolved 
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      Anuvab Ghosh
      from Brahmapur, Odisha
      Aug 20, 2014
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      Address: Kolkata, West Bengal

      I am Anuvab Ghosh, a regular user of BOI internet banking. I've used Star Token old version for last 1year in the same pc. One day when I click the Startoken to start net banking suddenly it is needed security question/answer, I had given the answer, but unfortunately 3 times I had send wrong answer according to them. Then I could not login and could not get proper solution for this problem. Though I am really thanks to customer support of the BOI netbanking for the reply of my every mail, but their instructions are not wotking for me. If anyone of this forum has faced the same problem. Please help me as soon as possible.
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      Aug 14, 2020
      Complaint marked as Resolved 
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        kundu92
        Aug 5, 2014
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        Address: Kolkata, West Bengal

        Sir,
        I had gone to Bank Of India-CIT Road -ATM on 02.08.14, after giving my secret code some technical problem arises in ATM machine, I could not withdraw my amount, Key board was not working,
        I left ATM. After few minutes I got a message Rs.10, 000/- (Ten thousand) is withdrawn from my Bank account. Some outsider created some technical surgery in ATM machine.
        You are requested kindly investigate the matter, I had lodge a complaint customer care PNB – The no is M[protected] on 03.08.14
        My a/c no is-‘[protected], bank is PNB

        Thanking you,
        Yours faithfully,

        Goutam kumar kundu
        (M)-[protected]
        C/o. Eureka Forbes Ltd
        P-8 CIT ROAD, 2nd floor
        Kolkata-700014
        Aug 14, 2020
        Complaint marked as Resolved 
        Bank Of India customer support has been notified about the posted complaint.
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          iecs
          from Delhi, Delhi
          Aug 2, 2014
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          Address: Jhansi, Uttar Pradesh

          i have saving account naming vinod paradkar manik chowk branch jhansi . Account No is [protected] . I am using net banking of bank of india . When ever I downloaded new startoken ng i am not receiving OTP code on mobile for star token activation . I have contaced for many time on toll free no and branch also .But no one there to solve my problem . kindly repair my account immediatly . star token is not a proper software . thanking you my mobile no is [protected] 184 takksal jhansi
          Aug 14, 2020
          Complaint marked as Resolved 
          Bank Of India customer support has been notified about the posted complaint.
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            S
            shamsher786
            from Bhubaneshwar, Odisha
            Jul 9, 2014
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            Address: Gopalganj, Bihar

            Respected Sir, Sir, I swiped card Dated on-28.06.2014 Oriental Bank Of Commerce (ATM ID-N05NC179101)Location-Gopalganj, for withdraw money, transaction has been done, but not collect money just link fail, after check the statement my five thousand rupees deduction my account This is Tnx.No-5081.i shocked, I not collect money but deducted my five thousand rupees my Account.Sir kindly refund my rupees my account, i grateful to you forever. My Details Given Below:- Shamsher Alam A/C No-[protected] Card Number-[protected] Bank of India Branch-Mohammadpur
            Aug 14, 2020
            Complaint marked as Resolved 
            Bank Of India customer support has been notified about the posted complaint.
            Sir
            I complaint bank of india but not any action,
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              sandeepreddy8122
              from Kannur, Kerala
              May 27, 2014
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              Address: Kurnool, Andhra Pradesh

              I have savings account in Bank of India, New RTC Busstand, Kurnool, Andhra Pradesh. While tried to pay exam SBI clerical exam fee through online payment mode, online transaction failed but an amount of Rs.450/- has been debited from my account. My account number is [protected]. IFSC code: BKID0008645. So i request you to make the management recover my money.
              Aug 14, 2020
              Complaint marked as Resolved 
              May 27, 2014
              Updated by sandeepreddy8122
              The transaction was made during 5 pm to 6 pm on may 27, 2014
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                Piyush_Joshi
                from Noida, Uttar Pradesh
                May 19, 2014
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                Address: Varanasi, Uttar Pradesh

                Dear Sir, I have taken education loan in 2008 from Bank Of India Sonarpura, Varanasi .I have applied for CSIS Scheme announced by finance ministry in the interim budget of[protected] for interest relief . However my bank denied me for providing me interest subsidy by declaring me not eligible for unknown reasons . Please Help me in this issue. Thanks and Regards, Piyush Joshi Ph.No [protected] Email [protected]@gmail.com
                Aug 14, 2020
                Complaint marked as Resolved 
                Hello Sir,

                My name is Anand kumar soni.I have taken education loan in 2008 from union Bank Of India Garhakota, Sagar..I have applied for CSIS Scheme announced by finance ministry in the interim budget of[protected] for interest relief . However my bank denied me for providing me interest subsidy by saying that we don't have this type of any scheme . Please Help me in this issue.

                Thanks and Regards,
                Anand Kumar Soni
                Ph.No [protected]
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                  mayursoothiya
                  from Mumbai, Maharashtra
                  May 17, 2014
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                  Address: Mumbai City, Maharashtra

                  DTD 01/03/14 swiped my debit card at KHAN AUTOMOBILE /324185 Godbandar road thane. As per vendor the money was not credited to their a/c & the card was swiped again 2nd time. On 2nd try as well vendor did not get credit & had to pay him in cash. It means both the transaction was declined where as the same was debited from my account rs 5709.08 ( 2854.54 + 2854.54). On above issue have already visited home branch 2-3 times but still no solution rcvd, had also register online complaint dtd 07th march 14 under #..1) 040314 DATA 21922 & 2) 040314 DATA 21924 Kindly look into this & roll back amount 5709.08 ( 2854.54 + 2854.54)
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    kumarerdeepak95
                    from Gurgaon, Haryana
                    May 14, 2014
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                    Unauthorized transaction from my saving bank account

                    Address: Darbhanga, Bihar

                    With reference to the subject matter of complain, I wish to draw your kind attention towards the unauthorised transaction that has been done through my two different bank accounts without my knowledge. The details of the transaction from both of my bank accounts are as follows:
                    Name: Deepak Kumar
                    Case I
                    Bank Name & Branch: Bank Of India, Lalbagh, Darbhanga 846004, Bihar
                    A/c type: Saving A/c
                    Account...
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                    RATIKANT27
                    from Mumbai, Maharashtra
                    Apr 2, 2014
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                    Address: Pune, Maharashtra

                    Dear sir,

                    I am having saving a/s with boi, vishrantwadi, pune
                    On 25.3.14 i have attempted cash withdrawal from atm ( adj. To branch ) for rs.25000, but i have received rs.24000 onwards that atm stop working ( i waited ther for another person to check his experience ) but machine stop dispensing cash onwards. I tried ther cc no. But they told me that if your money not get credited to your account within 48 hrs then you can launch complaint in branch only. Cc person has not provided any complaint id for the same.
                    I wait ther for an hour to find out any security person to inform the incident but no one was availabe ther. Finally i come back to home. Next day i went to branch for registering my complaint, i was given one form to fill which dosent carry any acknowledgement no
                    Science after that i am trying to check the status but am not getting proper responce
                    Instead there clerk blaming me for putting 25000 withdrawal ( they have pasted max withdrawal at one time 1500 on notice board ) i agree bord was ther but at the time of withdrawal is it necessary to read notice board, why instead of instructing customers they take corrective action on that machine

                    My ac no : [protected]
                    Txn no on receipt of said transaction : 896959

                    Expecting cooperative action
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Dear Sir / Mam,

                    Thanks for immediate response my Mobile no is :

                    [protected]

                    Regards,
                    Ratikant

                    NON REGISTERING OF AADHAAR NUMBER

                    Sir, I visited to Bank of India, Makhdumpur branch for linking of my AAdhar Number in my saving account however the bank staff has denied to link the same. Please instruct the branch to serve better to the customer.
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                      prasad patil 24
                      from Mumbai, Maharashtra
                      Mar 23, 2014
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                      Address: Kolhapur, Maharashtra

                      we are reputed customers of Bank of India hebbal-jal.tal- Gadhinglaj. Dist Kolhapur. we are requested for home loan at Bidrewadi. the bank manager and staff was expecting the documents which all are provided by us. even though they are expecting some rediculas requirements and not passing the loan. this same case happen with many of the farmers of the same branch. As this is nationalised bank we are aproaching to this bank. please co-operate and give justice to us.
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                        D
                        Dipak Kaushik
                        Mar 1, 2014
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                        Address: Faridabad, Haryana

                        Sir I opened my account in BOI in june 2013 with account no. [protected] and Name- Deepak kaushik, and after that i am using my all banking services but in november 2013 i do nt know what happened to my account, since then i am not able to use my mobile banking. I complained everywhere wherever i can but did not get any response. I complained to their e-mail address of their headquarter but no response, i also write an complain and put it in to their complain box but same no response, i also contact to manager but he also says that i cannot do anything, he just forwarded my complain to their headquarter but even he didnot get any response. Sir please help me out. I am very much frustrated from BOI.
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                          S
                          sunilkpandey
                          from Mumbai, Maharashtra
                          Feb 27, 2014
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                          Resolved

                          Address: Unnao, Uttar Pradesh

                          Sir, My Revised PPO No-08/14/B/COR/20792/2013 Dt 06 May2013 was issued by CDA AF New Delhi.The same PPO is not Actioned Till Date Since 9 Months Have Been passed.I have done lot of correspondence with bank, but nighther they are replying to any of my letter nor actioning the PPO.I have also forwarded letter to CPPC Nagpur Branch in This Regard but they are also keeping quite on this matter, sir I have send two letters of the same subject to your office also on 8 Jan 2013 &3 Feb 2014 respectively (all related documents attached).Due to this delay my pension is not revised so, for and also my arrears of amount is also pending since 9 months.You are requested to intervane in the matter at the earliest.
                          My mo-[protected]

                          add-LIG-!00 Sec A PD Nagar Unnao UP.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          very poor show by Bank of india unnao branch

                          Non receipt of Pins for my and my add on Credit Cards

                          As of 1st December 2013, it has become mandatory to use Pin for both Credit and Debit Card, we are unable to use our Indiacards no. [protected]&[protected].Please send our pins urgently to our register address.
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                            S
                            Sachinstuntmaniac
                            from Delhi, Delhi
                            Feb 17, 2014
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                            Resolved

                            Address: Pilibhit, Uttar Pradesh

                            Sir I have taken an education loan for my B.tech course from the Bank of india Pilibhit Branch. As according to interest subsidy scheme given on the website of the above bank i must get subsidy for the interest on it during the completion of my course. I have submitted all the documents but still they are charging a hefty interest on my parents. The manager is saying that they have forwarded the file to the main branch.But all i can see in their matter is all fishy. They are not giving me the interest subsidy provided by the government. Please look into the matter.
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              pgjames
                              from Mumbai, Maharashtra
                              Jan 13, 2014
                              Resolved
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                              Resolved

                              Address: Surat, Gujarat

                              On 22nd, July, 13, while I was in my Office, I got SMS that a transaction of Rs 2800/- has been done through rechargeitnow.com. Immediately I called their Customer Care and requested for blocking the card. While requesting for card block and after getting confirmation of blocking, another four transactions took place with mobiwik.com/rechargeit now.com. Total transactions done was Rs 12700/- and Bank of India debited my SB account the same even though I have made formal complaint to them and requested to stop payment.
                              I had been taking up with Bank of India number of times since July, 13 to not to make payment and also to re-credit the debit of Rs 12700 made in SB account for transactions not done by me. Bank is not responding and their attitude is to support the fraudsters. I have located from mobiwik.com the ip address and DTH/Mobile Nos wherein recharge is done and informed the Bank in July itself but they have neither blocked the payment not attempted to locate the users.Details given below:
                              User ID: [protected]@yahoo.com
                              IP Address: 49.50.122.135

                              Mobile/DTH numbers on which the services has been used:

                              Number Amount Time & Date
                              [protected]-23 15:17:31.0
                              [protected][protected]:19:31.0
                              [protected][protected]:20:29.0

                              User ID: [protected]@yahoo.com
                              IP Address: 49.50.122.135

                              Mobile/DTH numbers on which the services has been used:

                              [protected] 1670
                              [protected]:01
                              [protected] 960
                              [protected]:02
                              [protected] 1400
                              [protected]:36
                              [protected] 1000
                              [protected]:37
                              [protected] 600
                              [protected]:38
                              Their website is lacking system controls and vulnerable easily to fraud. If you click on forgot pass word, only through entering date of birth, new secure code can be created and any body can commit fraud.New pass word is neither communicated to registered Mobile No nor security questions are asked to create code.
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                umakanta.ctc
                                from Palghat, Kerala
                                Dec 8, 2013
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                                Address: Cuttack, Odisha

                                I have activated my Star token in 2011 once i just forgetten my password that's why i have regenerated my Both the passwords but still now i am having problems and bank executives bothering me and regenerating my all the passwords only they are just fulls who don't know how to operate their star token they are just always suggesting to regenerate my both passwords only, whether i have facing problems with star token blocked, this is my fourth time password generation step still now i am unsatisfied with this bank and failed with bank support. And some more comments about BOI, this bank has developed the internet banking which is more critical to operate for a user its not user friendly Cuttack, Gopalpur Branch Contact [protected] / [protected]
                                Apr 16, 2015
                                MCHENNA123's response
                                my startoken is blocked . so plese sollow my problem. nuzvid
                                Most useless internet banking program. Most complicated, bureaucratic, net- unfriendly, program ever. what is the point of an internet program that requires multiple visits to the branch and depends on snail mail for communication. No email, no prompt service, staff also unaware of procedures and operation. all communication is by ORDINARY post, no email, no telephone, nothing. USELESS!
                                horrible...pathetic
                                My startoken is blocked and ppl in bank are telling ac is active
                                my star tocken is a blocked and not respoinding in boi bank are telling ac is active
                                my star tocken is a blocked and not respoinding in boi bank are telling ac is active
                                Dear BOI Team,
                                why giving the customer car number i online did not connect the call all times

                                any way my customer ID :[protected]
                                i am unable to connect my new mobile star token ng application

                                please de activate the old device

                                old device :honer U19
                                nwe device :mi note 4

                                snc the device or please dactivate the application for my account

                                regards,
                                Harigaran.A
                                Dear sir
                                my BOI star token is blocked so I want to active to my star token
                                my id is :[protected]
                                please de active my id my also your numbers are not working
                                Beboji's reply, Jul 10, 2018
                                Apka star token ng unblock hua???
                                My star token ng is blocked ...what should I do now}?
                                My star token NG is blocked, How to open please give me suggestion for opening the same.
                                Thank you
                                My name is Bbhabani charan das mohapatra customer No[protected] & A/c No- [protected]
                                my BOI star token is blocked so I want to active to my star token

                                Star Token Blocked - Comment #3229775 - Image #0
                                Star NG does not register UPPER CASE (CAPITAL) letters in User ID, hence gives error and on repeat attempts to access account, disables it. There was no problem with earlier version (Star).

                                Please correct the bug.

                                Yogesh Gurdasani
                                Star Token in my laptop was working fine till it updated automatically after last opening without giving me option whether I with to update or not. Soon after that it is not allowing log in saying my account is suspended due repeated failed effort at authentication though there has not been any failed attempt. Uninstalling and reinstalling has not helped. Obviously a stupidly made programme by a incompetent IT.
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                                  Yogesh Sharma
                                  from Mumbai, Maharashtra
                                  Oct 7, 2013
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                                  Address: Panchkula, Haryana

                                  My pension Account is [protected] bank of india. I am exservice man fro Indian Air Force. On 30 july 2013 i sumitted my passbook for updation a total of Rs 74222 were credited in my account. When enquired i was told it is credited from nagpur. Once there was.no satisfactory reply i assumed may be some arrears. But still i didnot withdraw the whole amout Next month again they credited the same amount. It made be comfir that it is my arrears. in the month of september again they credited with 74222. Now on saturday they debited my account and askig me to pay more money. I requested the bank that i have already issued the cheque please do not let it bounce. But they did not listen to me.I would like to know that the amount which bank has credited over 3 months be recovered at one go. Bank manager has threaten me that rest amount he will have from my pension. They have debited my account by more than 124000 As an exserviceman it is impossible for me to lie without pesion I do not find the solution rather than to sucide
                                  Bank Of India customer support has been notified about the posted complaint.
                                  Can bank of india debit my pension account without intimating valid reason.
                                  Does manager has the power to deny my pension.
                                  do they have the accouting procedure that detects error after three months
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                                    robertd0903
                                    from Hyderabad, Telangana
                                    Sep 26, 2013
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh

                                    This is really a Big ! Its been a Month and Half that I have received ATM Card and PIN has not yet been received :( Most important BOI Start Token one one of the worst service that I have ever experienced. Its been a Month that I have been at the back of bank people they ask me to download application. I don't even have an idea of what's they are trying to accomplish. I would request the people who are looking to open an account, kindly please don't use Bank of India.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      KarandeepMaini
                                      from Bengaluru, Karnataka
                                      Sep 24, 2013
                                      Resolved
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                                      Resolved

                                      Address: Fazilka, Punjab

                                      Requested Bank Authorities, today i have completed my passbook entries and i have found that Around 22k rs have been withdrew from my account without my knowledge. i am writing here the passbook entries,please help me to find the atm location so i can find out the culprit by viewing atm cameras .. some of the entries were 1. CWDR//534987/STCH8939 2.CWDR//484076/CWAW3990 3.CWDR//651655/STCC3997 please help me out sir. Waiting for reply
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Bank Of India customer support has been notified about the posted complaint.
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