Bank Of Indian — Amount deducted wrongly

Address: New Delhi, Delhi, 110025

I was trying to pay a electricity bill through Bank Of India debit card, but transition got failed and amount was deducted from my account om Jan 24 2016. I sent emails to Bank of India head office but got not any success from them.
This is my transition number- ESMP [protected]
My Complaint Reference No. is[protected].

Looking forward a solution for this
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    Bank Of Indian
    New Delhi
    Delhi
    India
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