Bantia Furniture — 7seater sofa set

Address: Pillar no 141 Attapur, Hyderabad, Telangana, 50048

Website: Www.bantia.in

Hi,
I have made a purchase if london l type sofa 7 seater from bantia furniture attaput branch for a price of 27k on 10th feb 2019 and the product was delivered on 19th of feb 2019. I have raised concerns about the product as soon as i recieved the product. They said it will be fixed itself within a week as it is a new product. Bur after a week or so things for coming out of the cushions and the foam was coming apart on the sofa, i called the store and raised a complaint for the same and they told they will send a technician in 2 days. It been more than a month and half that i have been following with them and even spoke to the store manager suresh who is really an arrogant man, he said we cannot fix things when you want, the technician will call you before coming. When asked when would he come, he was like don’t know or he will come in 2 to 3 days. I have been following up with them since than and no one has come to repair it. When buying the product they said it comes with a warranty. When asked for refund they said they won’t do refund and it does not work that way.