Bantia Furniture — sofa set

Address: Boduppal, 500007

I had ordered a magazine rack sofa set on 12/2/2019 and i was promised delivery within a week. The delivery did not happen for 10 days, there was no call from bantia regarding the delay and when i called back on 21st of feb, i was told that it will take another two days for delivery. I waited for two days and called back, when i was given a lecture by one of the managers, that bantia works with very good quality wood and this quality will take another two days. I waited again as i thought i did not know anything about wood quality and only bantia can teach me about that, i called back on 27th and this time another manager put me on hold and after 5 minutes told me that it will take another two days and this would be final as he would himself follow it up. Today if 3rd march and i have no sofa, when called, i was told a new story that as i had asked for a change in fabric, it would take another two days. I tried calling bantia office at sikh village, the number is 27841562, the lady there told me that it is only people at boduppal who can solve the problem and so i shud call them only. I asked her whether it doesnt matter if a franchisee creates a bad reputation for them and she still insisted that i should talk to mr santosh at bantia, boduppal. His number is [protected]. This person said, he will talk to the guy in the factory and put me in a conference call. I am still waiting for the call, since 1130 am.
The bantia furniture shop, i believe has the best of courtesies. I request all the people who see this, not to venture into buying anything from them as the management and staff are least bothered.