Barkatullah University — graduation degree application rejection

Address: 4/1, NEAR THANA, GULABGANJ, Distt. Vidisha (M.P.), 464220

Dear sir / ma'am,

I, mahesh kumar rai, had submitted an application to get my graduation degree. The application was submitted on 21st apr 2019. I had also uploaded my final year marksheet as proof and paid an amount of 325 for the same. However, my application has been rejected and the application status shows "application is rejected due to sumited to be marksheet, date on 24th apr 2019".

I am attaching the screenshot of the status that is showing on the site and also the application that i had submitted.

Request you to advise how i can get my graduation certificate.