Bata India Complaints & Reviews

I had ordered shoes from this site. They took very long time to ship the product. Firstly, i was guaranteed that i will receive them in 2 days and then again i had to call them up then they said i will receive it in 3 days surely like this days went by they said i will receive a call back i never did soo. Again i called they say it's out of stock. It took them 1 month just not to delivery the product

Dear Team,

I have bought a naturaliser product from the Bata Shop last week,

I am using the naturaliser products from 2014 its very comfortable for my sole.

this time seem the products had manufacturing defect in theproduct and though it is comfortable for the sole but it is slipping when i start walking.

i am quite loyal customer to Bata and hardly has faced similar issue in past.

i have bought this product on discount and due to this reason store manager refuse the replace it with other product.

it is totally in unused condition.

i have raised complaint and request through their website but no responce.

its a costly product worth 2000

i request your interference for solving my issue..

hope you consider my request.

thanking you

I ordered (Order id :[protected] bata school white shoes size 11 on 30 jun 2019 but they send small kids size 11. Immediately i call them and raise the ticket for exchange, they are responded, told me some one will pick up the product but product is not collected.

After few days again i was called and asked for the status for exchange, then only they told me, size is not available, then i raised a request for cancellation.

I called so many times, when ever i am calling / send a mail to them, they are creating new ticket and confirms "some one will pickup the shoes, please allow us 3 days of time to address and resolve the concern raised by you" but after that no response from them

Can you please resolve my refund amount.

Referrence number i received from bata
Your reference number is[protected] dec 2019)
New ticket - bm[protected] jul 2019)
New ticket - bm[protected] jul 2019)
Your reference number is[protected] jul 2019)

Bata customer care numbers :
[protected]
In-customer. [protected]@bata.com

Thank you
Raju

I have made a purchase on 16 jan from online bata store of purchase order no. 50606827 of amount rs. 279. I send multiple emails to [protected]@bata.com and later xall to their customer care but no help. Please help me to know how to get money back or product at my delivery address. The amount already showing in my bank transaction history so it should be appered in bata account. I dony get any proper help from bata customer care.

Dear Team, Immediate Attention and Response Required!!!
Reference number is 1759087.
Im very frustrated to see my Hush puppies sandles sole got worn out.. i bought it just 6 months back... i have paid fulll amount which is very costly (not in offer)... i have been cheated with old stock.. and i could find out that the manufacturer date mentioned in the box is 3 years old...I have asked with seller about the date of manufactur at the time of purchase but he said its not an issue and he convinced to purchase.. i have been cheated now... very disappointed... kindly find the attached pictures and kindly replace the products...

Regards sam mohan

My name v.balaraman and hold 600 shares of bata and live in chennai. I have not received the shareholders coupon for the year 2018 and 2019 . my folio is INE176A01010 and my address is flatA/2 32 jambulingam st, nungambakkam
chennai-600034.
kindly look into it and send my coupons immediately to enable me to buy the shoes.i have not received for the year 2018/19
balaraman

I bought 1 pair of sleeper on january 15, 2020 from bata store near triveni puliya gopalpura bypass jaipur but when i checked the same while unpacked to use it... I found both the size different as one was 9 and other was 10 as i asked for 10 only...
While i went back to store again to return, store manager misbehave and asked me that its my fault to check the same while taking this... This is highly unprofessional and he denied to help me out in any way.
@bata_india need immediate intervention and escalation regarding misbehave by bata store manager mr. Chetan at jaipur inspite he cheated me by giving with 2 different size of single pair... @consumerin now i need refund on cheated delivery by bata store manager and strict action against accordingly #bata https://t.co/dmSj1BW36d

I have bought a new shoe from bata kottayam store. After using it for two days i found the shoe tearing. I used it only twice. I paid 445 rupees for it. When i visited store they asked me to mail my complaint and i mailed it on 11/01/2020. But i did not got any reply. This shows how irresponsible bata company is. Very poor service received from bata. It is actually a paid cheating i got from bata. Anyway thanku for your irresponsibility. I will never ever purchase anything from this fraud company.

I got one credit note from bata, which i am not able to use /redeem. The same i informed multiple times to customer support, its been 15 days now and i have compliant for 10-15 time via mail and phone.

It seems they are concerned about their customer queries, the product i wanted to buy 15 days back is not in the stock now. Also i will miss the sale period if they more time. L

This was my first order at bata and i am very disappointed with their service.

I made a couple of escalation as well, but no satisfactory support i got.

I booked a product in bata online on 23/12/19 and they delivered the product, due to size issues i returned the product and they given credit note code; when i am trying to apply the code i got error for some days and later it is showing as redeemed code even though i have not utilized it.

I tried everyday by calling customer executives of bata customer care and these gays says only one thing that is 24 hours every single day. I fed up with their answers.

I shared screenshots also but no response.

The staff at this particular showroom was rude, incompetent, lazy and patronizing... When asked to check if bata loyalty points were available for an alternate phone number, he acted frustrated and started grumbling. We have always met staff like him, but this was the first time someone spoke such rude and condescending words right on our face. We couldn't even believe ourselves that bata staff have started to resorted to such low values. Its disappointing.

On 6th November i placed order in Bata india.Order id 12450228. I ordered Red colour boys sandals of 249rs. Product delivered on 10th November.When I opened Blue colour and different pair of same sandals there.i requested for return but not pick up the product.Now jan5 .2months completed.but no response from the bata store.I want compensation for their delay and wrong product delivered.Thanku

मैने बाटा shoes लिये है डोंबिवली से । मै 15 साल से use कर रही हु। कभी भी प्रॉब्लेम नाही आया खास कर मुझे शोएस बहोत तिघात होराहे है । तो क्या रिप्लेस कर के मिलेगा | मुझे पेर मैं दर्द होता है । मै ने डोंबिवली
से बाटा शो रूम से फडके रोड डोंबिवली ठाणे से लीय है।

Article No: [protected] North Star Shoe
INVOiCE No :#CM[protected]
Invoice Date:, 10/12/2019

I ordered a slipper from bata worth 1699 from bata online india due to size miss match i called their customer care and they arranged a pickup of the slipper and promised me a credit note worth the price of slipper using which i can again order the slipper now the slipper has been picked up on 18th Nov 2019 and i have not recieved the credit note yet even after calling them 10 to 12 times they are not resolving the problem. The people at the call center always say me to wait for 48 hours for the credit note and never send one please help my last complaint reference number was 1741555

I purchased a footwear 2 months back and its upper layer of leather is totally torn. And when i visited the nearby showroom from where i've bought the pair.. They totally refused to deal further. Such a non sense talk he did
I[censored] can not higher a good salesman then don't open your showrooms everywhere.
Even the quality has been reduced to zero level. Thats a very disgusting thing
I want my product to get replaced or return my money back

I have purchased online and same was not fit so requested for exchange but same was not processed then requested for refund also provided account details. Customer service tells will be done in two days.. Same was not done again told will be done in two days and its not done yet.
Totally harassment done by bata.
This time come to know about their very poor service.
Request raised on 6th and today is 29th... Still they says wait for two days.
I have all recordings with me.
Even one time the customer service executive says if reverse pickup not done till 27th you will get refund o[censored]r money by 28th.
But all are fake and very poor service.
Request to please help
Regards

Hi bata i purchased 2 pairs of shoes from one of your store which is located at m. I road jaipur rajasthan india at[protected]
The quality of shoes are to bad stitches are not good the soul of shoes is not good in quality and today i have complained for this in that store the store keeper said me that they will repair the shoes and give it to me after 7 days i said that i want to change the shoes but they could not agree to do this and make slip for repair the shoes and know i want to change the shoes so will you please help me to change the shoes
My bill no is cm[protected]

I ordered an article (Order i'd 12469436 sub order i'd[protected]. After the article had received i raised a return request and returned it due to fitting issue. But i didn't get whole amount of my product (Rs1002 by debit card which was received in form of credit note but didn't get rs 623which was actually a credit note against order i'd 12464609 sub order i'd[protected]. I raised request for 623 rs 4 to 5 times but can't get any help. I request you to please resolve my issue.
Tnx

I have purchased bata shoe worth rs.1299/- on 31/08/2019. Roughly within two months o[censored]sage the bottom layer of the shoe came apart due to manufacturing defect. I visited the showroom today ie on 25/12/2019 for redressal of the issue but they have straight away rejected saying that the claim period is only 3months. I used to prefer bata brand trusting their quality of shoes. But i am shocked with this experience and the quality of bata. I raising this complaint expecting some positive redressal mechanism from the bata service team.

I have returned two sub-orders no. 50510125 & 50510127 from order no. 12413995 placed on 15th sept, 2019. Firstly they took a month for reverse pickup.
Now its being more than 4 months and still they are not refunding the credit note. They have not even initiated the refund.
At times they are saying that awb no. Is wrong & they are not confirming that they have received the products. Tthey are saying they are checking with their...