Bbdaily — Not receiving order

I placed an order for amul taaza milk and recharged my wallet with adequate balance. Everyday I wake up and receive the message that order could not be delivered due to operational issue. Why the team accepts the order if it can't be delivered.
This the the case of everyday. Earlier also I decided not to be a customer of bb daily and again within 6 months mistakenly I relied upon bb daily and faced this issue.
Even after higher escalations their " operational issue" can not be resolved
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