Be Safe Kit — refund not received

kabul6990

from Kolkata, West Bengal

May 27, 2020

Address: Hindustan Chemical Industries, Gotri Road ,Opp Vinayak Society, Alkapuri, Vadodara, Gujarat 390007

Website: besafekit.in

I purchased “dettol hand sanitiser” on 5 april 2020, hence they don’t deliver my order.
Well as per them government not allowed to deliver.
Well it’s not my problem, but they should refund my total money of rs.550.
So i request my refund on 28 april 2020, and they initiated my money on 4 may 2020.

(They said your money will be credited to your account on 15 business days)

But i still not received my money and it’s going to cross a month.
If not refunded my money in 1-2 days, i will take strong action to this company.
As i will case on consumer court.
As they cheat their customers.

I am going to attach the screenshots.

*they don’t mention their contact number.
If you want to contact them then it’s on email only.
But you will not get any reply regarding any problem you face.

Contact me:
Name: abul kalam
Mobile no. [protected]
E-mail id: [protected]@gmail.com
City: kolkata

+3 photos

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Be Safe Kit customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2020

Be Safe Kit Customer Care's response DEAR SIR/MADAM
WE HAVE INTIATED THE REFUND..
WE HAVE TALKED WITH THE PAYMENT GETWAY TEAM THEY ADVICE US TO WAIT TILL 10 JUNE TILL THEN IT WILL REFLECT IN CUSTOMERS ACCOUNT

Jun 05, 2020

Updated by kabul6990 Ok I will wait, let’s see.

Jun 12, 2020

Updated by kabul6990 Everyone here please, see this comment.
They Claim that, our money will be credit to our account till 10 June.
My money is not credit to my account.
Now #consumercomplaints.in look at this matter.
They really fraud the costumers.
I am going to file case against them.
Thank You