Beatxp — Unable to raise warranty complain because the company is not responding after claiming warranty

Website: www.beatxp.com

I purchased a smartwatch from BeatXP via Flipkart on which the BeatXP provided a 1-year warranty on the watch. After a few days of purchase watch stopped working. When I tried registering a complaint to reclaim my warranty they did not respond even after saying the company would contact you within 48 hours. I registered my complaint on 22nd November but till now there has been no response. Below I am mentioning the relevant details about purchases.

BeatXP
Complaint ID: BX-C-20202
Warranty Registration ID: BEATXP-RG-286149

Flipkart
Product: beatXP Flux 1.45" (3.6 cm) Bluetooth Calling smartwatch
Order ID: OD[protected]
Invoice Number: FAH4JR[protected]
Invoice Date:[protected]
Order Date:[protected]
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