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Betway — I want my money refunded

Address: I think it is United Kingdom Based.
Website: betway.com

I deposited 500 rupees on 10 January 2022 but the money didn't get credited into my Betway account. It is still empty but the money from my bank account got deducted...The company took my money and didn't refunded it...I request a complete investigation regarding this because this problem is faced many many o[censored]s.
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    I think it is United Kingdom Based.
    India
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