Betway — Withdrawal money

Website: Betway

I withdraw money from my betway account but I don't receive in my bank account. It's over 15days and betway transection history shows still processing.(it tooks only 1-3day to withdraw money) I have send several mails to betway support but they didn't respond. In India there is no service like Live chat or contact no. And there's no other way to contact them.
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