| Address: Mumbai, 905/906 Raheja Chambers, 213 Nariman Point, India |
| Website: www.battlegroundsmobileindia.com |
Ranjith Manickam
2nd Street, Ulaganathapuram, Ennore
Chennai 600057
[protected]@gmail.com
[protected]
[protected]
Online Gaming,
BGMI KRAFTON
Mumbai, 905/906 Raheja Chambers, 213 Nariman Point, India
Dear Sir/Madam,
I am writing to express my deep dissatisfaction with the recent suspension of my account on your platform, which I believe to be unjust and unwarranted. My account username is Username: Warriorartemis, and my account number is BGMI ID_[protected], if applicable.
On[protected], I received notification that my account had been suspended, citing a violation of your terms and conditions. However, I strongly believe that this action was taken without due consideration and investigation into the matter.
I have been a loyal and active user of your platform for 2019, and during this time, I have never knowingly violated any of your terms or engaged in any prohibited activities. I take my responsibilities as a user seriously and have always adhered to your guidelines.
In light of the above, I kindly request the following:
Explanation: I request a detailed explanation of the specific reason(s) for the suspension of my account. This will help me understand the issue at hand and address any potential misunderstandings.
Evidence: Please provide any evidence or documentation that supports the claim of wrongdoing on my part. Transparency is essential in resolving this matter fairly.
Review and Reinstatement: I request a thorough review of my account suspension by your team. If it is determined that the suspension was indeed unwarranted, I kindly ask for the immediate reinstatement of my account.
Appeal Process: In the event that the suspension is upheld, I request information about the appeals process and the steps I can take to contest the decision.
Timely Response: I expect a prompt response to this complaint, as the suspension has caused significant inconvenience and distress.
I value my relationship with your company and have always appreciated the services and products provided. It is my hope that we can resolve this matter amicably and fairly. I believe that open communication and a thorough review of the situation will lead to a satisfactory resolution.
I have attached copies of any relevant documents, such as screenshots, emails, or correspondence related to my account, for your reference.
Thank you for your immediate attention to this matter. I look forward to a swift and just resolution. You can reach me at [[protected]@gmail.com] or [[protected]] to discuss this further.
Sincerely,
M Ranjith
Was this information helpful?
Post your Comment