Bharat Sanchar Nigam [BSNL] — unnecessary sms from serbia no.[protected] and deduction of rs.54/- from my number [protected] in very mysterious manner

The applicant possessing the mobile no.[protected] most respectfully submits as under:-

1. That the applicant has been using the above noted mobile number since long back. But on[protected] at 11.04 a. M.,[protected] at 11.37 a. M. And last on[protected] at 3.05 p. M. Without making any call on serbia no.[protected] from my number [protected] and without making any call each time i got sms that the amount of rs.54/- from my account has been deducted.
2. That it is further submitted that being aggrieved by the said sms coupled with 2-3 times deduction of rs.54/- from my number the customer care of bsnl had been contacted severally and latest on[protected] at 5.20 p. M. But the cc representatives instead of replying affirmatively had feeling helpless raised their hands.
3. That making complaint against said call and deduction has went in vain and my amount rs.54 x 3=162/- deducted sans my fault of calling on the serbia number too mischievously has not been refunded which tantamount to harassment of a free consumer.
It is therefore requested kindly to take note of this complaint and by stopping/ blocking such type of fake sms/call may kindly refund my rs.54 x 3 = 162/- in the account of no.[protected].
Thanking you,