| Address: Coimbatore, Tamil Nadu |
I studied b. Sc (It), m. Sc, m. Phil under our university in various colleges. I applied for transcript on 21st march 2019 in our university. The contact person in the controller section verified my document submission and asked me to call after 20 days.
I have been waiting for 25 days and start to call to know the status. The duration mentioned in the website 30 days maximum. The same said by the officers. Every time i called them, i never received the actual status. They keep on telling, the concern person is on leave and call 173. If i call 173, they will ask me to call 183 and vise versa.
It has been 40 days. I keep calling them every 2 days. I know they may be in election duty, so i skipped that week. I requested them in many ways and explained them how it will affect a student application process. But still i have not received my certificate or reason for holding/ delay in my application.
It was surprising me, for the whole university there is only one contact person for this transcript process, who is on leave every two days.
Finally, i wrote a email to vice chancellor with the hope, that he will take necessary steps to address this issue. I am not only the person. There are many students like me. We are in automation world, but for getting transcript we have to wait for 40 days without any hope is really disappointing. Am sure if we take a survey, due to this kind of delay, every year 100 - 200 students will affect this kind of officer's delay.
Note:
To connect a call (183) you have to keep trying for minimum 2-3 hrs. Better you have to take leave to your job, do this is as full time.
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