BharatPe — Regarding my settlement amt ie. 1157 of 16/10/2019. which has been not settled till date .

Address: 154/2569, 5/b police line tagore nagar vikhroli east mumbai 400083

I have got transfer ie 1157 on 16/10/2019. but the amt is not settled in my a/c. due to my bank was closed due to pmc bank scam. after that i had spoken with customer care executive they had send me a link to change bank a/c. i hads send all attachment and send the mail, but didnt get the respond. after that i call customer care service they said bank of maharashtra a/c will be not accepted as this bank is state wise. not a nationalised bank. then i had open bank a/c in kotak mahindra bank and give all detail and attachment to bharatpe company. they had changed my a/c detail. but till date not get the settlement amt . after that many time i had send mail and spoken to customer care but they are not responding to us. they raise a service request and closed in the evening. the internal utr no is pe098996305009289239078101157