BharatPe — They hold my 58000 rupees

Website: bharatpe.com

Hello sir
I have a business named 'Omii Tours and Travels' in Pune, Maharashtra and I have 'Bharatpe' Company's swipe machine.
On 10th February my customer 'Mr. Sanket Shinde swiped his SBI Credit Card for 58, 000 on my swipe machine.
But 'Bharatpe' Company held the money saying that the transaction is disputed.
When my customer called SBI credit card support, it came to light that neither theu nor my customer had made such a complaint.
Still 'bharatpe' company is not refunding my money to me or my customer. And making us wait 90 working days. But I need my money urgently. Please look into this soon and get me this money.
I have given all the proofs regarding this transaction to 'Bharatpe' company.
The details of the transaction are as follows
Payment Mode - SBI Visa Credit Card ending with 5827
Amount - 58000
Date and Time - 10 Feb 2024 | 9:33 p.m
UTR[protected]
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