BharatPe — Unauthorised UPI ID created by BharatPe user with my Phone Number

I received a call from a person claiming that he has sent me an UPI transfer using Paytm to an BharatPe UPI ID: "BHARATPE.[protected]@fbpe" belonging to a merchant named "Rajesh Singh So Mam". The UPI ID contains a phone number that belongs to me but the UPI ID as stated does not belong to me and the merchant name is also not my name.

This person insisted that an amount of INR 500.00 was transferred to me on this UPI ID, but upon checking both my Paytm Balance and Bank Balance, I confirmed that the payment was not received by me, which is obvious because the UPI ID doesn't belong to me. He also mentioned that he made the payment at a "petrol pump on Patiala Road" upon scanning a payment QR code which was given to him.

You should note that this is not the first time that such an incident has happened and every time this UPI ID is being I am being called and harassed just because the phone number contained in the UPI ID is mine.

Attached below is the screenshot of the payment sent by the person to the BharatPe UPI ID (which does NOT belong to me).

Desirable Resolution: Kindly block or suspend the BharatPe UPI ID of the merchant mentioned above since the phone number used in the UPI ID belongs to me but the UPI ID does not.

NOTE: Sensitive information, i.e. the mobile number could not be provided due to privacy. Will be made available to resolution personnel(s) once the issue is escalated.