[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — air conditioner

Address: Ozone Galleria Mall, Saraidhela, Dhanbad, Jharkhand

Dear team,
I had billed 1ton ac on 5th of april, from your store at dhanbad,
That time sale staff say's within a week they will deliver the product at home address. But still i am not received product,
Further i got a message on 07th of april from big bazaar that your product delivered your challan no. - 826306. When i meet with this message to your store due to close of the product that msg was delivered. Right now i had return from your store with sadness now they said wait for more 7 to 8 days, kindly justify me how can i wait for a long if its passed over 15 days till now... They also marked there stamp as paid and delivered on the bill asking for the reason they said it's mandatory...

It's humble request to you please refund my billing amount and suggest for the same.
Today itself. I am very much disappointed with the service of your store...

Kindly do necessity asap...
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May 22, 2019
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2019
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Mr. Abhishek,

I have escalated this issue to the concerned team and they will surely get in touch with you. Kindly write at [protected]@futuregroup.in and note your reference Id: 23193 for further communication.

Regards,
Priya,
Future Group
 
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information