Big Bazaar / Futurebazaar / Future Retail / Hometown — Amount transferred but purchase process not completed

Address: 706, Sonal Apartment, 36A, A.N.JHa Marg, George Town, Prayagraj

Dear Sir,

By my mobile app, i tried to complete process of purchasing items and paid Rs. 2126.28 through UPI on 8/5/21. The aforesaid amount transferred but purchase process not completed by your side.
Please refund my amount. I have also given complain to customer care by toll free no.

2. Your app is not updating my Profit Club membership card also, . Please solve my problem.

Bank statement is enclosed here-
+1 photos
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
 
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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