Big Bazaar / Futurebazaar / Future Retail / Hometown — Big bazaar profit club card complaint for false claim

Address: MUMBAI

Team future group

Without any prior intimation to the customer, the big bazaar profit club card is now out o[censored]se inspite of balance of around 9000. If the store was to be closed why the cards were offered to the customers stretching over a period of 12 months. Now the customer care number is not working and also the email sent is bouncing. Is this the way the loyal customers are to be treated. Pls inform how my money will be refunded back. This is total harassment .Pls ask reliance to open the window for shopping with this card so that if refund of money is not available, at least we can buy goods .Or else refund us the money through credit note which can be used in reliance stores
aditi